Privacy Policy

Last updated: 5 October 2026

Propuno Cyprus ("Propuno", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use the Propuno Cyprus website, submit an enquiry, request information about a property or development, subscribe to our communications, or otherwise interact with us.

Propuno processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Cyprus data protection legislation.

1. Who we are

The data controller responsible for your personal data is:

Property Webmasters Ltd (Operating as Propuno)
4 Church Square, Hartlepool, United Kingdom, TS24 7EQ
Email: info@propuno.com
Website: www.propuno.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information we collect

Depending on how you use our website, we may collect the following information:

• Your name
• Email address
• Telephone number
• Country of residence
• Property preferences and requirements
• Budget and purchasing preferences
• Information provided when requesting property details, brochures or further information
• Information provided when completing enquiry or contact forms
• Information contained in communications with us
• Information relating to your use of our website, including IP address, browser type, device information and pages visited
• Marketing preferences and records of communications with you

We ask you to provide only information that is relevant to your enquiry.

3. How we collect your information

We may collect personal information when you:

• Submit an enquiry through our website
• Request information about a property or development
• Request a brochure or further information
• Contact us by email, telephone or other communication channels
• Subscribe to our newsletter or marketing communications
• Use or browse our website
• Interact with our online advertising or marketing campaigns
• Otherwise voluntarily provide information to us

We may also receive information about you from third parties, such as property developers, estate agents or marketing partners, where this is lawful and appropriate.

4. How we use your information

We may use your personal information to:

• Respond to your enquiries
• Provide information about properties and developments
• Connect you with an appropriate property agent or developer
• Arrange introductions or communications with property professionals
• Provide services or information you have requested
• Understand your property requirements and preferences
• Improve our website, services and marketing
• Send you relevant property and marketing communications where permitted
• Measure and improve the effectiveness of our advertising
• Prevent fraud, misuse or security threats
• Comply with our legal and regulatory obligations
• Establish, exercise or defend legal claims

We will not use your personal data for purposes that are incompatible with those described in this Privacy Policy unless we are legally permitted or required to do so.

5. Legal basis for processing

We process personal data only where we have a lawful basis under applicable data protection law.

Depending on the circumstances, this may include:

Consent

Where you have given us clear consent to use your personal data for a particular purpose, such as receiving certain marketing communications.

Contract or steps prior to entering into a contract

Where processing is necessary to provide a service or respond to a request you have made.

Legitimate interests

Where processing is necessary for our legitimate business interests, such as operating and improving our website, responding to enquiries, marketing relevant services, maintaining relationships with users and protecting our business, provided that these interests do not override your fundamental rights and freedoms.

Legal obligation

Where we are required to process information to comply with applicable laws or regulatory requirements.

6. Property enquiries and introductions

Propuno operates as a property marketing and property-finding platform and works with selected property agents, developers and other property professionals.

When you submit an enquiry relating to a particular property or development, we may share relevant information from your enquiry with the appropriate agent, developer or property professional so that they can respond to your request.

For example, if you request a brochure or further information about a particular development, your name, contact details and relevant enquiry information may be provided to the agent or developer responsible for that development.

The relevant third party may then contact you directly regarding your enquiry.

We aim to work with reputable property professionals, but Propuno is not responsible for the privacy practices of third parties. You should review their own privacy policies where appropriate.

7. Marketing communications

Where permitted by law, we may contact you with information about properties, developments, services, market opportunities and other content that we believe may be relevant to your interests.

Where marketing requires your consent, we will ask for that consent before sending the relevant communications.

You can unsubscribe from marketing communications at any time by:

• Using the unsubscribe option contained in the relevant email; or
• Contacting us directly using the details provided in this Privacy Policy.

You may also object to direct marketing at any time.

Please note that opting out of marketing communications will not necessarily stop essential service or transactional communications relating to an enquiry you have made.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, remember preferences, analyse performance and support marketing activities.

Cookies may be provided by us or by third-party services that we use, such as analytics, advertising, social media or website functionality providers.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie consent mechanism or through your browser settings.

Further information about the cookies used on this website can be provided in our separate Cookie Policy.

9. Third-party services

We may use third-party service providers to help operate our website and business.

These may include providers of:

• Website hosting and technology
• Customer relationship management systems
• Email and communication services
• Analytics
• Advertising and remarketing
• Lead management
• Online forms
• Security and fraud prevention
• Data storage and backup

Where third parties process personal data on our behalf, we take appropriate steps to ensure that they process that information securely and in accordance with applicable data protection requirements.

10. International transfers

Some of our service providers, partners or technology platforms may process personal data outside Cyprus or the European Economic Area ("EEA").

Where personal data is transferred outside the EEA, we will ensure that an appropriate legal mechanism is in place where required under applicable data protection law. This may include an adequacy decision, appropriate safeguards such as Standard Contractual Clauses, or another lawful transfer mechanism.

11. How long we keep your information

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to satisfy legal, accounting, regulatory or reporting requirements.

The appropriate retention period will depend on the nature of the information and why we hold it.

Where you have asked us for property information, we may retain your enquiry and relevant communication history for a reasonable period so that we can manage your enquiry and maintain appropriate records.

Where you have consented to marketing, we will retain your marketing preferences and relevant records for as long as necessary to manage those preferences and demonstrate compliance with applicable law.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure.

However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.

13. Your rights

Under applicable data protection law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing, including direct marketing
• Request the transfer of certain personal data to another organisation
• Withdraw consent where processing is based on consent
• Object to certain automated decision-making or profiling where applicable

These rights are subject to certain legal exceptions and limitations.

To exercise any of these rights, please contact us using the contact details provided above.

We may need to verify your identity before responding to certain requests.

14. Complaints

If you have concerns about how we use your personal data, we encourage you to contact us first so that we can investigate and attempt to resolve the issue.

You also have the right to lodge a complaint with the relevant data protection supervisory authority.

In Cyprus, the relevant authority is the Office of the Commissioner for Personal Data Protection.

15. Children's information

Our website and services are not directed specifically at children.

We do not knowingly collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us.

16. Links to other websites

Our website may contain links to third-party websites, including property agents, developers and other service providers.

We are not responsible for the privacy practices, security or content of those websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable legal requirements.

The latest version will always be published on this page, together with the date it was last updated.

18. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Property Webmasters Ltd (Operating as Propuno)
4 Church Square, Hartlepool, United Kingdom, TS24 7EQ
Email: info@propuno.com
Website: www.propuno.com

Last updated: 5 October 2026